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7.7 – The CEO of NAB testifies at the Banking Royal Commission

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Andrew Thorburn, Managing Director and Group Chief Executive Officer of National Australia Bank (NAB), is being questioned over NAB's bonus schemes, why the bank has taken three years to resolve how it would repay customers for illegally charging them fees without providing services, the problem of licensed advisers and the lack of records, the Introducer Program home loans referral scheme, and more.

Recorded on 26 November 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

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