ViewsNalini Thiruvangadam, a casually employed single mother-of-two, gives evidence about a car loan she took out with Bank of Melbourne (a Westpac subsidiary), including how the car dealer jacked up the interest rate above the minimum rate to receive a higher payment from the bank through an arrangement known as flex commissions. Recorded on 21 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
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