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3.17 – A lead ombudsman for the Financial Ombudsman Service testifies at the Royal Commission

Views  148  Likes  0  Dislikes  0  Published  December 30, 2020, 1:27 am
Philip Field, the lead ombudsman for banking and finance, is being questioned over the handling of complaints at the Financial Ombudsman Service (FOS), revealing a system that appears to prioritise banks over applicants.

Recorded on 28 May 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.

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Timezone: E. AUSTRALIA STANDARD TIME · [ CHANGE ]

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