Our RAM module is worth taking about. Via `Shared Contacts' of lender BDMs, RMs, and others (that may optionally be synced to Outlook), you may send a single email to groups of support people that might be able to assist with a scenario or question.
With the introduction of Nexus (email), all emails will now carry a reference ID in the title, and they'll be sent as an email campaign. This means that replies can be sent to your CRM, archived and aggregated, or used for other purposes.
This module will be made available to (mostly) all in January. It is currently used by our managed groups to send several thousand emails a month.
It's worth mentioning that emails are sent through your MS365 email account, optionally included in 'Sent Items', fully tracked, and completely compliant. Once you use it once you'll use it every day.
It's no wonder our guys simply get better results.
(Pictured image is before the update).
