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How to Create and Manage Yabber Frequently Asked Questions

The primary method of rendering accordion FAQ content on your website is via the Website FAQ module, and the FAQ architecture provides a unique and powerful experience. However, there are times when you would like to render random FAQ blocks made up of content other than post content, and the Yabber FAQ module facilitates this.

This FAQ will show you how to build an FAQ block and assign it to your website with shortcode or Elementor. We'll also introduce you to the FAQ library.

Yabber FAQ Navigation

  Pictured: You will find the 'Yabber FAQ' module by following the 'FAQ' link in the 'Website' module. Selecting the 'FAQ' link will take you to the 'Create' panel.

FAQ Styles: You will find information on how to style the FAQ accordions in an FAQ titled "How to Create and Apply Styles to FAQ Accordions".

  Where are Yabber FAQs Used?

When we ship our framework, it includes about 10 FAQ blocks that renders small blocks of very general frequently asked questions. The Website FAQs are most commonly used, and they tend to create far more engagement because it links a website into the FAQ module, thus mapping out an early pathway. An example of the standard FAQ Blocks (in the default green colour that you'll never use) is as follows:

Equipment Yabber FAQ Accordions

  Pictured: The Website FAQs are most commonly used, and they tend to create far more engagement because it links a website into the FAQ module, thus mapping out an early pathway. An example of the standard FAQ Blocks (in the default green colour that you'll never use) is shown. The accordions essentially introduce bite-sized pieces of information to your page making the element just another tool of rendering page content.

You will find the 'Yabber FAQ' module by following the 'FAQ' link in the 'Website' module.

  Creating 'Yabber FAQs' in Yabber

Entry to the 'FAQ' module returns the 'Create' panel by default. Give your FAQ block a title and description for your reference (the title in used in Yabber and Elementor forms), and then create each accordion panel in turn by writing the title and 'hidden' accordion text.

Create Yabber FAQs

  Pictured: Give your FAQ block a title and description for your reference (the title in used in Yabber and Elementor forms), and then create each accordion panel in turn by writing the title and 'hidden' accordion text.

Drag and drop the FAQs into the appropriate order.

Yabber is a multi-website system so we're required to send the FAQ profile to each of those websites where it is required. Select the target website, FAQ collection, and style (a default style will usually be used globally), and then Send. The updates are made on your website immediately.

Send Yabber FAQs

  Pictured: Select the target website, FAQ collection, and style (a default style will usually be used globally), and then Send. The updates are made on your website immediately.

The FAQs are now an available resource on your website, but we're still required to add them to a page. The preferred method is Telementor although shortcode is also available.

  The Yabber FAQ Elementor Block

The easiest way of rendering Yabber FAQ accordions onto your website is with Elementor. Search for 'BM Yabber FAQ' (or just 'faq'), drag the block onto your website, select the applicable style and profile, and the accordion will render. Click 'Save'.

Yabber FAQ Elementor

  Pictured: Search for 'BM Yabber FAQ' (or just 'faq'), drag the block onto your website, select the applicable style and profile, and the accordion will render.

As mentioned earlier, you will find information on how to style the FAQ accordions in an FAQ titled "How to Create and Apply Styles to FAQ Accordions".

All FAQs may be reviewed and edit via the 'Review' panel. Selecting the edit icon in any table links to the applicable record for edit, while selecting any other record will drill down into deeper results and data.

Yabber FAQ Review

  Pictured: Selecting the edit icon in any table links to the applicable record for edit, while selecting any other record will drill down into deeper results and data.

  Yabber FAQ WordPress Shortcode

If you choose to render the FAQ accordion with shortcode rather than Elementor (why?), the shortcode is available from the 'Review' table by selecting the applicable FAQ collection. Selecting the 'copy' icon will copy the shortcode to your clipboard.

Yabber FAQ Shortcode

  Pictured: Yabber FAQ Shortcode is available from the 'Review' table by selecting the applicable FAQ collection. Selecting the 'copy' icon will copy the shortcode to your clipboard.

Selecting the 'copy' icon will copy the shortcode to your clipboard.

  Yabber FAQ Library

An FAQ library is available, and it includes a facility to import our collections into your FAQ library. Managed clients will see this more often than anybody else (in fact, managed clients will have the information included on their website and simply receive a notification of the addition).

Adding a new collection to your library requires that you select the 'cloud' icon next to collection you would like to import. You will be directed to a page where you may import the library.

FAQ Library

  Pictured: Adding a new collection to your library requires that you select the 'cloud' icon next to collection you would like to import. You will be directed to a page where you may import the library.

The styled applied to shortcode Yabber FAQ accordions will always be the default style.

  Yabber Accordion Styles

You will find the 'Yabber FAQ' module by following the 'FAQ' link in the 'Website' module. Selecting the 'FAQ' link will take you to the 'Create' panel.

■ ■ ■

  Related FAQ Module FAQs

The FAQ module is made up of Website FAQs and Yabber FAQs. Placement is managed via Elementor or shortcode, and full style options are managed in Yabber.

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  Related FAQs

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