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Aviation
Martin Khoury

Air New Zealand and the Saverjet Parody

The Saverjet viral video campaign is orientated around the operations of the budget (and fictitious) airline SaverJet.com (website no longer exists). It plays out as

Aviation
Martin Khoury

Jetstar and Sunrise: Cash for Comment

When made a so-called exclusive appearance on Australia’s channel 7’s morning show, , it caught the attention of the ABC’s program. The riveting Sunrise “interview”

Aviation
Martin Khoury

Air New Zealand’s Cougar Campaign

In the aftermath Air New Zealand’s successful television and print campaign, they have launched a viral-ready Cougar Pride advertisement through December 2009 and January 2010

Aviation
Martin Khoury

The Day United Airlines Twitter Was Hijacked

There are a number of risks associated with using third party applications to manage online relationships with customers. We discussed the recently, but that one

Aviation
Martin Khoury

Fat Kevin Smith, Southwest and Twitter

On February 14th, Kevin Smith was boarded onto a flight only to be disembarked shortly afterwards because staff felt that that they couldn’t justify carrying

Aviation
Martin Khoury

Kulula Airlines: Flying 101

South African Low Cost Carrier have recently released a unique livery on one of its new Boeing 737-800s (registration ZS-ZWP), entitled “Flying 101”. Various sections

Aviation
Martin Khoury

Terrible Turkish Airlines Advertisement

Every now and again there’s a print advertisement in the airline world that makes you question the intent of the marketing company. The following is

Aviation
Martin Khoury

A Happy Britney Spears Tweets @VAustralia

There’s an old and very well-known marketing adage that says that a satisfied customer will tell three people about their positive experience, while an unhappy

Aviation
Martin Khoury

John Mayer Tweets about Qantas and the A380

John Mayer tweeted his adverse experience onboard a Qantas A380 flight yesterday and demonstrated the real time damage a from can cause an airline. Mayer

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